Latest

“Be the leader you wish you had.”

As I look back over my career, it's possible I've gotten more leadership source material for writing, speaking, and mentoring from ineffective leaders above me than great ones.

If true, here's the takeaway: Don't underestimate the opportunity to become a better leader by observing those you don't aspire to become, especially if you can't change your circumstances right away. As one of my mentors once said, we are each other's clinical material and we would do well to remember this.

"Be the leader you wish you had" sounds trite. But it's a powerful maxim for putting your hard-earned experience to use.

More ➞


10 pro tips for hiring managers

"Don't work with jerks" has been one of my key principles for years. "Don't interview with jerks" is a close companion.

In a down market like this, the best hiring managers treat candidates with profound respect, realizing they're probably doing double the amount of interviewing compared to a healthy market. Yes, the interview process has always been a two-way street but it takes a mature, experienced hiring manager (or recruiter or executive) to treat it as such.

Here are 10 pro tips to treat candidates with respect.

More ➞


Just a reminder


Like a lamb to the AI slaughter

I have a hunch the AI revolution will be akin to the product design revolution in the early 2010s when traditional graphic designers were unwilling (for better & worse) to embrace product design.

Today the tables have turned. Product designers are facing an ever-increasing future driven by AI across all phases of design. For many the question looming in the back of their minds is identical to that of traditional graphic designers years ago:

"Is this really how I want to evolve as a designer?"

More ➞


Fonts I’ve fallen in love with recently


Business needs, customer needs, and a Sam’s Club milk jug


The Podcast Standards Project


My problem-solving process in a nutshell


Putting the kibosh on UI vs. UX


“What if” time


Don’t settle for designing in between meetings


On whiteboarding exercises in interviews…


A better way to interview


“Design Sprint” vs “Design Jam”


Write more to interview less


Ugh, layoffs. But you’ll be OK.


Interview for alignment, not emotion


Golden Gate Bridge alternates


Minimizing ‘surprise’ in interviews


Remote work → DEI


That “Brookyln” typo


Golden Gate Bridge in letterpress type


The Future by Klim Font Foundry


The ‘what if’ of Design

One of Design’s greatest super powers is to ask “what if” and produce concepts that visualize this quandary.

When we require Design to justify its work with the Big 3 — business priorities, roadmap scope, and data — we marginalize this super power and relegate Design to a reactive role. Yes, the Big 3 should drive most of Design’s work but not all of it. The most magical outputs sometimes come from the most unjustified inputs.

Here are a few ways you can create space for What Ifs.

More ➞


Design is a game of quantity as much as quality


Ease of Use vs. Power of Use


Abraham Wald and the airplane diagram with red bullet holes – here’s the origin story


Bad hires are an expensive mistake. Great candidates not hired are an even greater opportunity cost.


It’s OK to take PTO


Ukraine


A love-hate technological dependency


How can I use focus blocks and get others to respect heads-down time?


Part 5: In Their Own Words


Social Anxiety and Depression: “It Sucks, Big Time!”


My Non-Linear Grief Journey: A Daughter’s Love


Part 4: Mental Health at Work


Part 3: Champions of Recovery—Supporting Those Affected by Mental & Emotional Illness


Part 2: Addressing Your Mental Health with Honesty, Empowerment, and Creativity


Part 1: A Beginner’s Guide to Mental Health & Mental Illness


Performant Mental Health, The Series


Don’t call it a comeback. I been here for years.