Design @ Meta, Pendo, Authentic Jobs. Leadership Advisor. Teller of Fine Dad Jokes.
So, I’ve been doing this web thing for a little while. One of my all-time fave memories from earlier days is shouting across the room "hey gonna make changes to about.html anyone have that open" and then making changes and shouting back "done can you push it live."
Since 1999 I’ve had the privilege of shipping exceptional user experiences for web, mobile, and other digital platforms. I’ve led teams ranging in size from 1 to 100+ (including remote employees and contractors) at non-profits, startups, and some of the biggest companies in tech.
My LinkedIn has the professional backstory and I’m currently available for hire—consulting, speaking, coaching. Let’s talk.
When we align
I’m an advocate of alignment in all its forms. When we align as product teams and creative organizations, we prioritize unity over uniformity, chemistry over culture, and people over process. When this happens, the result is meaningful, purposeful, and incredibly beautiful.
Currrently I’m VP of Design & Research at Pendo leading 30+ team members in Product Design, Brand Design, and User Research in close partnership with Product, Marketing, the Executive team and other cross-functional peers. Pendo is a B2B Series E that helps businesses improve onboarding, adoption, and retention of their digital products.
Formerly as Head of Design for the Events platform on Facebook (Meta), I was responsible for aligning a vast array of user experiences across the Events ecosystem comprised of +500 million monthly users. My responsibilities were split between product strategy and people management, with a dose of cross-org extracurricular activities.
Prior to Facebook, I founded Authentic Jobs in 2005 and was its CEO when it was acquired in 2016. Authentic Jobs aligns great talent with great opportunities via job postings for designers, developers, and creative pros across the globe. Apple, Facebook, HBO, Mercedes-Benz, Tesla and hundreds of other companies large and small rely on Authentic Jobs to find talent across the globe.
Since 2005 I’ve spoken at conferences in North America and Europe. My work and advice has been featured by NPR, The Atlantic, Forrester Research, and many others. I’m co-author of the best-selling CSS Mastery (Apress 2006, 2009) and author of Mobile Web Design (self-published 2007).
- Two principles for retaining great team members
- Ten things I wish every design student knew
- Nine patterns among great UX teams
- Chemistry, not culture
- Your brilliant idea will probably take two years to gain sustainable traction
- After 11 years, we’ve sold Authentic Jobs
Additional articles on Medium, Tumblr, or my oldschool archives.
Structures in Type
On the side I reimagine buildings and structures as if designed entirely with type. What began in 2008 as a one-off contest to celebrate an inaugural Annual Design Review blossomed into a series of letterpress posters shipped to thousands of customers in 30+ countries.
Visit my shop to see more.
In 2013 I made a serious gaffe that has become one of my most memorable (and infamous) mistakes: misspelling "Brookyln" to the tune of +$60K. More about that here.
About Them Dad Jokes…
Kid: I broke my arm in 3 places.
Dad: You should stop going to those places.
So this fish had a girlfriend for a while but he lobster. Then he flounder.
My wife told me she’ll slam my head on the keyboard if I don't get off the computer. Not worried cuz I think she’s jokinlhkjh m,.nbziyoao#%!yv87dfa$%^&*ofaytdf
P.S. It’s pronounced "Mall" like shopping mall if you’re curious.